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The Prompt Payment Directory is pleased to partner with Lovetts Solicitors, specialists in debt collection and commercial litigation.

We recognise that some visitors and subscribers to this service may already find themselves with outstanding debts. Through our partnership with Lovetts solicitors we are pleased to provide, FREE of charge, a series of useful resources to help creditors deal with issues of late payment that are already outstanding.
The law relating to late payment: This document gives you all the essential information you need to know regarding the law on late payment, what you can claim, when and how you can claim it.

To view the document click here.


Top 10 tips on dealing with late payment: This is a very useful quick view document with 10 tips on how to escalate an issue of late payment with a customer. This document takes you (the supplier) from the pre-contract stage of your customer / supplier relationship to the “going legal” stage of the debt collection process.

By following these 10 common sense tips you will be ale to keep costs down and may ultimately you may be able to collect your debt without the need for solicitors, debt collection agencies or automated reminder services which you will ultimately have to pay for.

Additionally, by handling this process yourself you will be able to retain control over the communications process and your client relationships without ceding it to a third party or an automated system. Don’t forget that business is built on human relationships.

To view the document click here.


Debt collection clauses for your Terms and Conditions: This document will give you some practical advice on updating your existing terms and conditions to ensure that, should it come to it, you will be in a position to recover both your debt and any costs incurred during the recovery process.


Other resources

In additional to the resources above we are also offering FREE of charge to our registered users a Letter Before Action template supplied by Lovetts.

Should you find yourself in the unfortunate position of having to threaten legal action (this should always be a last resort) this document could save you money. By using this simple template to issue a letter before action to can avoid paying legal fees for the same service and possibly avoid paying legal fees to collect the debt should your customer heed the warning and pay up.

Registering to The Prompt Payment Directory is free and we will not pass your personal details (for more information please see our privacy policy). You can register by clicking here.