Excuse #8 – I am unable to raise manual cheques

This is a series of Q & A interviews with Nicki Kinton of NK Credit Consultancy in which PPD is looking at the typical excuses that suppliers often hear when chasing late payments, and asking Nicki how best to handle them.   Excuse #8 – I am unable to raise manual cheques   I know cheques […]

The “Aldous Bill” continues to gather momentum.

On Monday 23rd April, a group lead by Peter Aldous MP handed in a petition to 10 Downing Street in support of an amendment to the Housing, Grants, Construction and Regeneration Act 1996 regarding the protection of retentions. In the construction industry, the practice of retentions is the withholding of money in lieu of outstanding work. In […]

Excuse #7 – I dispute the payment 

This is a series of Q & A interviews with Nicki Kinton of NK Credit Consultancy in which PPD is looking at the typical excuses that suppliers often hear when chasing late payments, and asking Nicki how best to handle them.   Excuse #7 – I dispute the payment   What does this usually mean? That […]

Excuse #6 – Currently in the process of switching bank accounts

This is a series of Q & A interviews with Nicki Kinton of NK Credit Consultancy in which PPD is looking at the typical excuses that suppliers often hear when chasing late payments, and asking Nicki how best to handle them.   Excuse #6 – Currently in the process of switching bank accounts   Really? How […]

Excuse #5 – Cheque is in the post

This is a series of Q & A interviews with Nicki Kinton of NK Credit Consultancy in which PPD is looking at the typical excuses that suppliers often hear when chasing late payments, and asking Nicki how best to handle them.   Excuse #5 – Cheque is in the post   This sounds like a classic […]

Excuse #4 Our payment terms have changed

This is a series of Q & A interviews with Nicki Kinton of NK Credit Consultancy in which PPD is looking at the typical excuses that suppliers often hear when chasing late payments, and asking Nicki how best to handle them.   Excuse #4 Our payment terms have changed   This seems like a mechanism used […]

Excuse #3 Can’t afford to pay the bill

This is a series of Q & A interviews with Nicki Kinton of NK Credit Consultancy in which PPD is looking at the typical excuses that suppliers often hear when chasing late payments, and asking Nicki how best to handle them.     Excuse #3 Can’t afford to pay the bill     This excuse seems […]

Excuse #2: Accounts clerk only comes in once a week

This is a series of Q & A interviews with Nicki Kinton of NK Credit Consultancy in which PPD is looking at the typical excuses that suppliers often hear when chasing late payments, and asking Nicki how best to handle them.   Excuse #2: Accounts clerk only comes in once a week     How often […]

Lessons from Carillion

Carillion

Back in May last year I did some PR for the Prompt payment Directory and as part of that I ran a survey which looked at the human cost of late payment. The results were pretty startling with 29% of business owners saying they had suffered from some form of mental illness such as stress […]

Excuse #1: Accounts are too busy

This is a series of Q & A interviews with Nicki Kinton of NK Credit Consultancy in which PPD is looking at the typical excuses that suppliers often hear when chasing late payments, and asking Nicki how best to handle them.   Excuse #1: Accounts are too busy   How often do you hear this excuse […]